We are aware that the Covid-19 outbreak may have an adverse effect on the financial security of some of our customers, with ongoing uncertainty and restrictions on non-essential work.
As a result, we are taking steps and have options available for our finance customers to help during this period. Our call centres are currently experiencing high call volumes and long wait times, but we are doing everything we can to deal with enquiries as efficiently and effectively as possible.
Before calling, we advise our customers to see the additional information below that may answer some of the questions they have, without the need to call:
If a customer’s income has been affected by the disruption from coronavirus, Suzuki Finance has a range of options to help, including payment deferrals and other additional support if needed. If a customer needs a payment holiday, they may be able to defer their payments for one or three months. In most cases, they can make their request online using ‘Manage My Account’ at https://www.suzukifinance.co.uk. Further support information is available on their website: https://www.blackhorse.co.uk/contact/coronavirus-support.
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